Is there repair service available to printers outside the warranty? See your printer’s Limited Warranty or contact Epson Service & Support for more information. Hardware failures and maintenance messages are typically covered while the printer is covered under warranty or an extended service contract. Is this a repair service covered under warranty? Customers can also work with a local certified technician to replace the ink pad to extend the use of the printer.įor customers who determine that the printer no longer meets their needs, Epson offers a recycling program as well as a wide range of innovative new printing solutions designed for a range of customer applications. How do I repair the parts on my Epson printer?Ĭustomers can contact the Epson Service & Support team at 56 (U.S.) or 90 (Canada) ( ) about Epson’s low-cost ink pad replacement service, which includes shipping and packaging round trip to and from Epson. It is dependent on the frequency and type of printing done over time. However, some high-volume users or those who use the printer for many years may receive this message about ink pads before other components reach the end of their usable life. Most users will never receive this message under normal use scenarios. Ink is collected by these pads during the initial setup of the product, during cleaning cycles, and when printing borderless photographs. There are a number of porous pads in the printer that collect, distribute, and contain ink that is not used on printed pages. The service alert refers to the ink pads. Depending on the level of use, the product may reach a condition where satisfactory print quality cannot be maintained, or components have reached the end of their usable life. Why is the printer displaying a service alert for parts in the printer?Įpson printers are designed to provide the optimal level of print quality and performance.
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